Our Most Recent Service Reviews
Jon came to do A/C system tune up, and he found numerous issues that needed to be addressed. He gave me a list of my options, and set me up to have more knowledge by having an equipment specialist come and determine how much I could save long term by ...updating my 31 year old system.
So, we were on the schedule to get our non-working A/C fixed and to have the unit placed on a new pedestal. We have been on the schedule for over 3 weeks, we had 2 confirmation calls yesterday to confirm for 8am this morning. It’s now 9:30am, I still ...have a non-working A/C unit and excuses. Apparently we were bumped from the schedule, because other customers have no working A/C units and they are an emergency call. Uhh… my unit isn’t working either and I’ve been on the schedule for 3 weeks! Apollo has since called and said someone (not the technician we wanted) will be here this afternoon. During the hottest part of the day, when we scheduled this call, we wanted to make sure the technicians were in the shade, during the morning. Heat index will be in the 100’s today. So far, very displeased and disappointed in this company.
John was very nice and knowledgeable. Also respectful Mike and Jon installed our new system thanks so much
Technician was friendly and knowledgeable.
Very pleased overall.