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Heat Pump Repair & Maintenance
Akron’s homes carry a lot of history – and a lot of wear on the systems inside them. The median home in this city was built in 1952, which means most Summit County families are running equipment through older ductwork, aged wiring, and decades of hard seasonal use. A heat pump in a Fairlawn Heights ranch or a Merriman Woods multi-level works in ways a standard system never has to: heating through about 110 nights of freezing lows and 30 to 60-plus inches of snow, then switching into cooling mode when summer rolls in without missing a beat. One unit, two seasons, all year long.
When something goes wrong, Apollo’s comfort advisors start with a full inspection, explain what they found in plain language, and hand you a clear price before touching anything. Work only starts with your approval. When it’s time for a tune-up, we go through the entire system and leave you with a written report of everything we checked. Either way, you’ll know exactly where your heat pump stands and exactly what comes next.
Apollo has earned 4.8 stars across 5,400+ Google reviews from Summit County homeowners who count on us for heat pump repair, maintenance, and heating services year after year.
When you call Apollo for a repair, your comfort advisor starts with a full inspection. They’ll explain what they found, walk you through your options, and give you the price – before anything gets started. No work begins without your go-ahead.
Our trucks are stocked so we can complete most repairs in a single visit, across all major heat pump brands. We handle:
Heat pumps usually give you a signal before they quit. Keep an eye out for:
Catching a small problem early almost always costs less than one that’s had time to grow.
Most HVAC equipment handles one season. A heat pump handles two – and Summit County tests both directions hard.
Winter here brings 30 to 60-plus inches of snow and about 110 nights of freezing lows. The outdoor unit runs through long defrost cycles to stay clear, and snow or debris piling up around it can restrict airflow and strain performance. Then summer arrives, and the same unit shifts into cooling mode – adding months of additional run time before the cold returns.
That year-round workload helps explain why heat pump installations have been growing steadily in communities like Cuyahoga Falls, Stow, and Hudson. It’s also why routine service matters more here than in milder markets. In south Akron neighborhoods like Firestone Park, where most homes went up before 1960, systems are already working through older ductwork and uneven insulation – and a year-round heat pump load only adds to the strain.
An annual tune-up keeps your heat pump running efficiently, helps extend its life, and protects your manufacturer warranty. Every Apollo maintenance visit covers:
After each visit, you’ll receive a written report of our findings and any recommendations going forward. No guesswork, no pressure – just a clear picture of where your system stands.
Most manufacturers recommend annual maintenance, and that’s the standard Apollo follows. For Summit County homeowners, the best windows are September or October – right before the heating season ramps up – or early spring before summer cooling demand peaks. Either gives your comfort advisor a chance to catch issues before you need the system most.
Between visits, a few simple habits go a long way:
Catching changes early gives us more to work with and usually keeps repair costs lower.
Sometimes a repair is the right call. Sometimes it’s not. A useful starting point: if the cost of a repair is more than half the price of a new system, replacement is usually the smarter investment – especially as efficiency drops with age and Akron winters keep putting on the pressure.
Apollo’s comfort advisors give you honest numbers on both options and walk you through the decision without pressure. If a new heat pump makes more sense, every installation starts with a free in-home estimate and financing options are available through our lending partners.
Learn more about heat pump installation →
Apollo backs its work with two programs worth knowing about.
The Value Choice Membership covers your annual heat pump tune-up, priority scheduling when you need service, and member discounts on repairs – plus plumbing benefits.
The Not a Dime Warranty covers manufacturer-warranted parts and the labor to repair or replace them on qualifying systems Apollo installs, heat pumps included. Ask your comfort advisor how the coverage terms apply to your specific system.
Keeping up with annual maintenance isn’t just good for performance. It’s often what manufacturers require to keep your warranty in effect – and in a market with Summit County’s seasonal demands, that coverage is worth protecting.
When your heat pump is struggling in the middle of a Summit County winter – or not keeping up during a warm July – you need someone who shows up, tells you the truth, and gets it right the first time. That’s what Apollo has been doing for homeowners across Akron and Northeast Ohio, one job at a time:
Apollo serves all of Akron and the surrounding Summit County communities – including Cuyahoga Falls, Stow, Hudson, Tallmadge, Fairlawn, Green, Barberton, and more. Whether your home is a newer build or one that’s been standing since the Eisenhower era, our comfort advisors are ready to help. See full service area list here.
Call 330-359-1725 or schedule online. Apollo’s comfort advisors are available Monday through Saturday, 8:00am–7:00pm, serving all of Akron and Summit County. We’ll diagnose the issue, give you the price, and get to work – with your approval first.
Repair costs depend on the problem – thermostat and sensor fixes tend to fall on the lower end, while compressor or blower motor replacements run higher. Apollo provides a full diagnostic and an honest estimate before any work begins.
The most common causes are restricted airflow, low refrigerant, or a malfunctioning defrost cycle – and snow or debris piling up around the outdoor unit can make any of these worse.
Banging, grinding, or squealing usually points to loose components, a failing motor, or debris caught in the fan – shut the system off and call us, since running it while damaged can make things worse.
Longer run times on very cold days are normal, but nonstop operation on a mild day usually points to a refrigerant leak, dirty coils, or a thermostat issue.
Yes – and because a heat pump handles both heating and cooling in Akron’s climate, it logs more run time than most systems, making annual service especially important here.
Yes. Electrical components, refrigerant levels, and internal controls aren’t homeowner-accessible – a comfort advisor checks all of it during a tune-up.
Most manufacturers require annual professional maintenance to keep warranties valid. Apollo’s Not a Dime Warranty covers manufacturer-warranted parts and the labor to repair or replace them on qualifying systems we install – ask your comfort advisor how maintenance fits the coverage terms on your specific system.
